Payment Policy
1. **Payment Methods:**
- Accepted payment methods include credit/debit cards, digital wallets, and online payment platforms integrated within the app.
2. **Payment Process:**
- Payments are processed at the time of order placement.
- Users will receive an electronic receipt via email and within the app upon successful payment.
3. **Cancellation and Refunds:**
- Orders can be canceled within 5 minutes of placement without any charges.
- Refunds for canceled orders, incorrect deliveries, or quality issues will be processed within 5-7 business days.
- Refund requests must be made within 24 hours of delivery.
4. **Promotions and Discounts:**
- Any promotional codes or discounts must be applied at the time of order placement.
- Promotions cannot be applied retroactively or combined with other offers unless specified.
5. **Disputes and Support:**
- Any payment disputes must be reported within 48 hours of the transaction.
- For payment-related issues, contact our support team via the in-app help section or email at khadiyofood@gmail.com
6. **Security:**
- All payment transactions are encrypted and processed securely.
- We do not store any sensitive payment information on our servers.