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Payment Policy

1. **Payment Methods:**

   - Accepted payment methods include credit/debit cards, digital wallets, and online payment platforms integrated within the app.


2. **Payment Process:**

   - Payments are processed at the time of order placement.

   - Users will receive an electronic receipt via email and within the app upon successful payment.


3. **Cancellation and Refunds:**

   - Orders can be canceled within 5 minutes of placement without any charges.

   - Refunds for canceled orders, incorrect deliveries, or quality issues will be processed within 5-7 business days.

   - Refund requests must be made within 24 hours of delivery.


4. **Promotions and Discounts:**

   - Any promotional codes or discounts must be applied at the time of order placement.

   - Promotions cannot be applied retroactively or combined with other offers unless specified.


5. **Disputes and Support:**

   - Any payment disputes must be reported within 48 hours of the transaction.

   - For payment-related issues, contact our support team via the in-app help section or email at khadiyofood@gmail.com


6. **Security:**

   - All payment transactions are encrypted and processed securely.

   - We do not store any sensitive payment information on our servers.